Reference Data Operator

Job Title: NCT

Location: Bangalore/Jaipur

Shift
- Should be flexible to work in shifts (APAC, LDN & NY) as per business requirement.

**Position Description**

The Reference Data Analyst focuses on effective oversight of strategic data used across the bank’s systems and infrastructure. The Reference Data Analyst supports various elements of the data lifecycle, from ensuring that data is captured from the best source, to validating and classifying, and operating controls that optimize its quality and maximize coverage. The Reference Data Analyst has responsibility for maintaining robust processes related to data set-up, storage and distribution, as well as system configuration, together with participation in projects designed to streamline infrastructure and improve efficiency. Reference data is integral to the bank’s response to regulatory requirements. Close partnership is needed with stakeholders such as Front Office, Middle Office, Audit, Compliance and Regulatory. Reporting to deliver solutions that balance immediate business priorities with long term strategic objectives. An Analyst primarily handles data operations and generates reports from data interpretation. CAM analyst performs checks to authenticate the requests on the basis of the documents received, completeness and correctness. Processing the Static requests on the various downstream systems as per the process guidelines. Investigate open items/Risk items and resolve as required. Escalate unresolved open items per departmental policy.

**As part of our flexible scheme, here are just some of the benefits that you’ll enjoy**
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under child care assistance benefit (gender neutral)
- Flexible working arrangements
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Key Responsibilities**

**Process**:

- Data input & approval of Account opening, maintenance process & SSI functions in downstream system.
- Ensuring the processing guidelines (KOP) are followed with diligence.
- Monitoring the mailboxes in terms of processing and queries.
- Participating in employee engagement activities & effective participation in team huddle and contribution in regular meetings.
- Ensuring the mandatory trainings are completed within the time.
- Leaves and breaks needs to plan in line with process deliverables, ensuring timely updates on HR- Workday.
- Meet productivity target of 100% and makes sure the 2 eye processing is completed within agreed SLA & 100% accuracy.

Assisting the team and the process in reviewing the KOP.

**Control**:

- Account opening, maintenance process & SSI has to be followed as per CAM KOP.
- Owning the issues, resolve it on priority and escalating wherever required as per escalation matrix.

**Change**:

- Identify possible automation opportunities and reduce manual intervention.
- To work in the direction of finding process gaps and ideas to remediate the same.

**Domain Skills**
- Minimum Bachelor’s degree or equivalent in relevant field
- 0.6 to 6 years of work experience in corporate Banking
- Basic knowledge of Banking operations/Financial Products (Fixed income cash & derivatives Financial Products and financial instruments including Futures, Options, Swaps).
- Microsoft Office/Suite proficient (Word, Excel, PowerPoint, etc.)
- Good communication skills. Interaction with the Middle Office and/or Clients to ensure the timely and accurate processing of all life cycle events.
- Must be able to work well and adapt to change in a fast-paced environment
- Ensure that all work is delivered, meet the agreed production standards, and SLA timeframes & responsible for all process related MI reports
- Adherence to STARC standards and procedures and ensuring that there are no lapses or gaps in control.
- Keep team management informed of status of cases and proactively identify and flag issues.
- Creating the EOD (Log reports) for the transactions processed on a daily basis. Ensure EOD controls
- Should be flexible in working hours, also should be able to support in different time zones on rotational basis
- Able to work under pressure and against challenging timescales.

About us and our teams

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.