Customer Service

1 week ago

Mumbai, India Eway IT Solutions Full time

Maintain data entry requirements by following data program techniques and procedures.
- Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
- Enter customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
- Verify entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
- Test customer and account system changes and upgrades by inputting new data; reviewing output.
- Secure information by completing data base backups.
- Maintain operations by following policies and procedures; reporting needed changes.
- Maintain customer confidence and protects operations by keeping information confidential.
- Contribute to team effort by accomplishing related results as needed.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Work from home

Schedule:

- Flexible shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai Central, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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