Current jobs related to Tsi Ops 3p Vendor Os Pm-ii, Rco Wfm - Hyderabad Telangana - ADCI - BLR 14 SEZ - F07


  • Hyderabad, Telangana, India ADCI HYD 16 SEZ - H83 Full time

    **DESCRIPTION**: We are looking for a Workforce Management (WFM) System Administrator to maintain our WFM back end/front end systems and tools. In addition, the WFM System Admin will partner closely with other teams to deliver mission critical initiatives, while devising solutions and tools that will benefit SPS Operations. This role requires troubleshooting...

  • Wfm Administrator Ii

    2 weeks ago


    Hyderabad, Telangana, India ADCI HYD 16 SEZ - H83 Full time

    2+ years of program or project management experience - 2+ years of working cross functionally with tech and non-tech teams experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - 2+ years of defining and implementing process...


  • Hyderabad, Telangana, India Amazon.com Full time

    DESCRIPTION Join the Operations team as Operation Executive (OE). As Operation Executive, you will be responsible for monitoring multiple SSD 3P Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program...


  • Hyderabad, Telangana, India ASSPL - Telangana Full time

    1+ years of customer-facing environment, warehousing, logistics or manufacturing experience - Speak, write, and read fluently in English - Experience with Excel Amazon Operations Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time....


  • Hyderabad, India ASSPL - Telangana Full time

    Basic qualifications Basic Qualifications 1. Strong MS office knowledge 2. Willingness to travel 3. Excellent Communication skills - written and verbal 4. Exposure to ERP, operations dashboard and tools 5. Previous experience in FMCG Amazon Operations Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon...


  • Hyderabad, Telangana, India beBeeWorkforce Full time ₹ 30,00,000 - ₹ 50,00,000

    Job Opportunity: Workforce Management ExpertWe are seeking an experienced professional to manage and optimize our workforce management software.The ideal candidate will be responsible for user access, data integrity, technical support, and vendor liaison services.Configure the WFM tool to align with business requirements and perform routine system...


  • Hyderabad, India ADCI HYD 16 SEZ Full time

    3+ years experience in program or project management - Experience defining program requirements and using data and metrics to determine improvements - 3+ years experience working cross functionally with tech and non-tech teams - Bachelor’s Degree in a quantitative field (engineering, economics, math, statistics or equivalent) - 5+ years’ experience in...


  • Hyderabad, Telangana, India Amazon Full time

    DESCRIPTIONWe are looking for an Good Workforce Management WFM Program Manager PM I who is passionate about their work understands how to manage contacts across a network of contact centers and who has the ability to contribute new innovations within the Amazon Account Health Support Workforce Management Team The ideal candidate will possess...


  • Hyderabad, India Akraya Full time

    Primary Skills: WFM Software Expertise, System Configuration Advanced, User Management Proficient, Data Integrity Intermediate, Process Optimization Skilled.Contract Type: ContractDuration: 6+ months Location: Hyderabad Job Summary: We are seeking a proficient WFM Tool Administrator to configure, maintain, and optimize our workforce management software to...


  • Hyderabad, India Cyber Space Technologies Full time

    Job Description:We are looking for a UKG Pro WFM Support Consultant to provide expert functional support for our clients. The ideal candidate will have hands-on experience with UKG Pro Workforce Management (WFM) particularly in time and attendance, scheduling, and forecasting(Knowledge). This role requires strong troubleshooting skills, a customer-focused...

Tsi Ops 3p Vendor Os Pm-ii, Rco Wfm

2 weeks ago


Hyderabad Telangana, India ADCI - BLR 14 SEZ - F07 Full time

**DESCRIPTION**:
Job summary:

- The Registration & Compliance (R&C) organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the 'ill-intentioned'. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this objective through a combination of automated and manual investigations of the seller transactions on our marketplace. We are looking for a exceptional leader who is passionate about the Customer Experience, who thinks/acts globally, and who has the ability to contribute major new innovations in the industry to join us as Workforce Program Manager.

Key job responsibilities
Key Responsibilities Areas:

- Lead various projects for WFM and Ops which has direct impact on cost, sla and SX.
- Primary responsibility for functions within R&C owning end to end Service level delivery and Headcount utilization
- Provide a blended leadership support of multiple programs by looking into inhouse cross flexing, outsourcing opportunities, managing tool migrations ,etc
- Clearly communicate dependencies and partner with team’s on changes or deviations to plan
- Participate in wider R&C projects and initiatives.
- Coordinate with Operations, Training, Vendors, Capacity Planning, Forecasting and Finance teams to meet the project timelines with right level of approval mechanisms
- Fully leverage existing technology, including global standardization of reporting
- Root cause analysis and corrective action plan for variances in vendor operational performance
- Proven track record of sound decision making, taking ownership, and delivering results in a leadership role.
- Track record of having earned the trust of leadership by challenging norms, upgrading team performance, enabling growth, and improving efficiency.
- Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities.

**BASIC QUALIFICATIONS**:

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- Experience defining program requirements and using data and metrics to determine improvements
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelor’s Degree in a quantitative field (engineering, economics, math, statistics)
- Experience of 5+ years in leading a workforce planning team and outsourcing projects.
- Experience building capacity models using various statistical tools for forecasting and optimization.

**PREFERRED QUALIFICATIONS**:

- Masters Degree in a quantitative field (engineering, economics, math, statistics)
- Experience in Aspect or equivalent eWFM platform
- Experience in advanced data analytics, relevant to WFM and Ops metrics
- Experience in managing multi-geography based teams