Tele Caller Executive

3 days ago

Pratap Nagar Amritsar Punjab, India EASY GO LIVE Full time

Title: Essential Requirements for a Telecaller Position
- **Excellent Communication Skills**:

- Clear and articulate communication is paramount. Telecallers should be able to convey information effectively and understand customer queries.
- **Active Listening**:

- The ability to listen attentively to customers is vital for understanding their needs and addressing concerns appropriately.
- **Empathy and Patience**:

- Telecallers often deal with a variety of customer emotions. Empathy and patience are key in resolving issues and creating a positive customer experience.
- **Product/Service Knowledge**:

- In-depth knowledge about the products or services being offered is crucial. Telecallers should be able to provide accurate information and answer customer questions confidently.
- **Problem-Solving Skills**:

- Telecallers need to think on their feet to address customer issues and provide solutions. Quick and effective problem-solving is a valuable skill in this role.
- **Time Management**:

- Efficiently managing call times and handling a high volume of calls is essential. Telecallers should be able to balance speed with quality in their interactions.
- **Computer Literacy**:

- Proficiency in using relevant software and tools is important. Telecallers often need to update customer information, navigate databases, and use communication platforms efficiently.
- **Team Collaboration**:

- Telecallers are often part of a larger sales or customer service team. Collaborating with colleagues and sharing insights can contribute to overall team success.
- **Follow-Up Skills**:

- The ability to follow up on leads, customer inquiries, and unresolved issues is crucial for building and maintaining customer relationships.
- Telecallers should be focused on achieving targets and goals, whether it's related to sales, customer satisfaction, or other performance metrics.

By ensuring that telecallers possess these essential qualities, you can build a team that not only meets but exceeds customer expectations, ultimately contributing to the success of your business.

**Job Types**: Full-time, Part-time

Pay: ₹10,000.00 - ₹15,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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