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Truck Dispatcher

3 weeks ago

Remote, India Golden Freight Forwarding & Marketing Pvt. Ltd. Full time

**Job Roles and Responsibilities**:

- Develop and manage efficient routes for drivers to minimize travel time and fuel consumption.
- Schedule and dispatch trucks to various locations based on customer orders and priority.
- Coordinate with drivers to ensure timely pickups and deliveries.
- Serve as the primary point of contact between drivers, customers, and the logistics team.
- Provide real-time updates to customers regarding delivery status and address any inquiries or concerns.
- Assign drivers to specific routes and loads based on their availability.
- Ensure compliance with hours of service regulations and monitor driver performance.
- Maintain accurate records of dispatch activities, delivery schedules, and driver logs.
- Prepare and submit daily, weekly, and monthly reports on dispatch operations and performance metrics.
- Handle disputes between drivers and customers professionally and effectively.
- Foster a culture of continuous improvement and professional development within the dispatch team.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Work from home

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Yearly bonus

**Experience**:

- dispatch work: 1 year (required)

Work Location: Remote