Telesales Customer Support Executive

2 days ago

Bengaluru Karnataka, India Wind Chasers Full time

Role: Sales and Customer Support Executive **( FEMALE ONLY )**

Company: Wind Chasers

Timing -10 am -7 pm

Experience - 1-2 years

**Responsibilities**
- Memorise scripts and customise them for the clients as per the situation while telecalling, Foster relationships with existing clients, and build a rapport with potential clients, Make reports and documentation based on conversations that took place during telecalling, Report the analysis and observation to the team lead, Adhere to organisational guidelines and methodology while telecalling, Generate sales by making cold calls to active or old clients,
- Provide help and support to your customers through telecalling
- Generate leads or close sales, depending on the goal of the company
- Create and maintain paperwork or documentation based on the telecalling conversation
- Check-in with existing clients
- Branch out and find potential customers through telecalling work

**Required skills and qualifications**
- Bachelor’s degree or high school diploma
- Strong communication skills, Good command of the English language other regional languages will be add on
- Previous experience in a telecaller job or similar role
- Data entry skills to complement the telecalling work
- Ability to close sales through the right negotiation skills

**Preferred skills and qualifications**
- Research skills for telecalling and reaching out to new clientele
- Proven track record of being a telecaller and conducting sales through the telephone
- Ability to switch the communication style based on social cues and conversational hints
- Knowledge of CRM software programs and telephone systems is a big bonus

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have experience previously as a customer support executive or telesales ?
- We work in the aviation consulting industry, closely collaborating with airline companies. Do you prefer to wear WESTERN ATTIRE? Are you comfortable with this?
- Job timing would be from 10 am to 7 pm. Is this schedule acceptable to you?
- Are you staying in Hennur Kothanur or the nearby area ?

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)
- telesales: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Willingness to travel:

- 100% (required)

Work Location: In person

Expected Start Date: 24/04/2025

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