Telecaller Executive

4 days ago


Kochi Kerala, India Banwet Industries Pvt Ltd Full time

**WE ARE HIRING TELECALLERS......**

Join **BANWET,**a leading construction chemical manufacturing firm and waterproofing Industry. As a telecaller and take your career to the next level.
- **Location**: Kalamassery
- **Salary**: 13,000-16,000 per month
- **Qualification**: Degree/Diploma
- **Experience**: 1 year

**Key Responsibilities**:
**Customer Interaction**
- Make outbound calls to potential or existing customers.
- Handle inbound inquiries and provide accurate information about products or services.
- Build rapport with customers and address their needs effectively.

**Lead Generation and Conversion**
- Identify potential leads and follow up on them consistently.
- Convince customers to purchase products or services or attend sales meetings.

**Product/Service Promotion**:

- Explain and promote products or services over the phone.
- Highlight key features, benefits, and offers to customers.

**Database Management**:

- Maintain accurate records of customer interactions, feedback, and sales in the CRM system.
- Update contact lists and follow up with leads as required.

**Customer Service**:

- Address customer queries and resolve complaints efficiently.
- Provide post-sale support and ensure customer satisfaction.

**Target Achievement**:

- Meet or exceed daily/weekly/monthly call and sales targets.
- Participate in team meetings and share ideas for better performance.

Pay: ₹13,000.00 - ₹16,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (required)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 25/01/2025
Expected Start Date: 20/01/2025


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