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Contract Renewals Sales Representative

2 weeks ago

Thiruvananthapuram, India Infoblox Full time

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of _Inc_. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.

We are looking for a Contract Renewals Sales Representative to join our Renewals team in India, reporting to the manager of Renewals Sales. In this role, you will manage renewals globally, working closely with Sales, Order Management, IT, Legal, Finance, Technical Support, Customer Success, channel partners, and customers preparing, validating, and sending quotes accurately and on time; following up; upselling, and ensuring POs are processed in a timely manner. This is an exceptional opportunity to join a strong, growing, successful, and innovative organization. Infoblox allows you to thrive in a unique work environment where the emphasis is on career growth, excellence, innovation, and collaboration.

**What you’ll do**:

- Exceed quarterly and annual targets
- Generate renewal quotes, including validation, auditing, and management of all aspects of Infoblox maintenance and subscription renewals
- Coordinate with external parties and sales team to ensure renewals are made on time
- Provide and maintain a detailed 120-day forecast
- Seek out and execute on upsell opportunities, including co-termination and multi-year renewals
- Help shape the renewal process by offering ideas on ways to optimize the process
- Work with Customer Success, Support, and account executives to maximize customer value to translate to high customer retention and renewal rates
- Maintain and update Salesforce records to summarize all customer and partner contacts and opportunities
- Communicate sales activity with your manager through regularly scheduled account reviews
- Support your manager with special projects as requested

**What you’ll bring**:

- 1+ years of service renewal experience with an emphasis on a channel—preferably in the networking industry
- History of quota over-achievement
- Experience working with both internal and external customers in a multi-tier channel environment
- Ability to work with and effectively communicate with senior-level management
- Strong communication skills to convey complex service concepts clearly and accurately to internal and client-facing teams at all management levels
- Proven ability to process business accurately yet efficiently under time-sensitive situations
- Ability to work in a fast-paced environment, juggling multiple priorities, with initiative
- Verbal and written fluency in English and at least one other language
- Bachelor’s degree preferred—or equivalent experience

**What success looks like**:
After six months, you will
- Be a part of the operational processes in the Renewal team
- Be trained in the region with the support of a mentor and an energetic team
- Have built solid relationships with our internal teams and external channel partners
- Have a good product/licensing knowledge of our Infoblox catalogue
- Be an expert in using Infoblox internal tools, policies, and processes

After about a year, you will
- Deliver consistent quarterly pipeline and quota results
- Identify expansion/cross-selling within the existing customer base and execute opportunities
- Have developed sales strategies for renewal goals and accounts in our existing customer base
- Contribute ideas to enhance operational processes

**We’ve got you covered**:
Our holistic **benefits** package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package and generous paid time off to help you balance your life. We have a strong culture and live our **values** every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

**Why Infoblox?**

We’ve created a culture that embraces **diversity, equity, and inclusion** and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out **what it’s like to be a Bloxer**. We think you’ll be excited to join our team.