Business Operations Executive

15 hours ago

Bilaspur, India Rapido Bike Taxi | East Full time

Rapido is expanding in Bilaspur, and we’re looking for a **Business Operations Executive (BOE)** to join our city operations team. As the on-ground **Point of Contact (PoC)**, you will play a key role in **demand and supply acquisition**, executing **marketing campaigns**, and resolving **operational challenges** to strengthen Rapido’s presence in Bilaspur.

**Key Responsibilities**:

- Execute on-ground marketing activities (**BTL/Offline**) to boost demand and supply acquisition.
- Conduct **market surveys** and ensure effective campaign execution.
- Engage with **captains (riders)** for feedback, training, and issue resolution.
- Build **local partnerships** to strengthen demand and supply channels.
- Monitor **competitor activities** and develop counter-strategies to retain captains.
- Act as the **Voice of Captains**and customers, sharing insights with the strategy team.
- Address and resolve **operational challenges** while ensuring smooth city operations.

**Requirements**:

- **Local Knowledge**: Must be a **Bilaspur resident** with strong understanding of city routes and market dynamics.
- **Experience**: 1-2 years in **Marketing, Sales, or Field Operations** (preferably managing blue-collar teams).
- **Skills**: Strong interpersonal, communication, and problem-solving abilities.
- **On-Ground Readiness**: Ability to **handle challenges** and drive results independently.

**Why Join Rapido?**
- Be part of **India’s leading mobility platform** and create a real impact in your city.
- Take **ownership** and drive city operations with full accountability.
- Solve **unique challenges** and see **immediate results**.
- Learn and grow with **industry leaders** while building your expertise.

**Important**:
Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

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