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Sales & Marketing Executive

2 weeks ago

Mumbai, India Travel Cosmic Full time

A Travel and Tourism Sales & Marketing Executive is responsible for promoting and selling travel-related products and services to clients. This role requires a combination of sales skills, marketing knowledge, and a deep understanding of the travel and tourism industry. The primary objective of a Travel and Tourism Sales & Marketing Executive is to generate revenue and increase business opportunities for their organization. Here is an overview of the job profile:
1. Sales and Business Development: The executive is responsible for identifying potential clients, establishing new business relationships, and nurturing existing client accounts. They actively seek out sales opportunities by networking, attending industry events, and conducting market research.

2. Product Promotion: The executive promotes and markets travel packages, tours, accommodations, transportation services, and other travel-related offerings to customers. They create compelling sales pitches, presentations, and marketing materials to showcase the features and benefits of their products.

3. Client Relationship Management: Building strong relationships with clients is essential. The executive ensures client satisfaction by understanding their needs, providing personalized recommendations, addressing concerns, and offering exceptional customer service throughout the sales process and beyond.

4. Market Analysis and Research: Staying updated on industry trends, competitor activities, and customer preferences is crucial. The executive conducts market research, analyzes data, and identifies target markets to develop effective sales and marketing strategies.

6. Pricing and Negotiation: The executive collaborates with suppliers, vendors, and partners to negotiate favorable terms and pricing for travel products and services. They also manage pricing strategies, discounts, and special offers to attract customers while maximizing revenue.

7. Sales Reporting and Analysis: Monitoring sales performance, tracking key metrics, and preparing regular reports are important responsibilities. The executive analyzes sales data, identifies areas for improvement, and presents findings to management to inform decision-making.

8. Industry Networking: Building a strong network within the travel and tourism industry is beneficial. Attending industry conferences, trade shows, and networking events enables the executive to establish connections, stay informed about industry developments, and explore potential collaborations.

9. Technology and Digital Skills: Proficiency in utilizing travel booking systems, customer relationship management (CRM) software, and online marketing tools is essential. The executive should be comfortable leveraging technology to streamline sales processes, manage customer interactions, and analyze marketing performance.

10. Customer Service and Conflict Resolution: Handling customer inquiries, resolving complaints, and ensuring a positive customer experience is crucial. The executive should possess strong communication skills and be able to handle challenging situations with professionalism and empathy.

**Job Types**: Full-time, Fresher

**Salary**: ₹7,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 8879348879