Receptionist/administration

7 days ago

Rohtak, India MAPLE INSTITUTE OF EDUCATION Full time

**Role Overview**:
We are seeking a friendly, organized, and professional **Receptionist** to serve as the first point of contact for our institute. The Receptionist plays a key role in creating a positive first impression, providing excellent customer service to students, staff, and visitors, and ensuring smooth front-desk operations.

**Key Responsibilities**:

- Greet and assist students, visitors, and staff in a courteous and professional manner.
- Maintain a tidy and welcoming reception area.
- Schedule and manage appointments, meetings, and room bookings.
- Support administrative tasks such as data entry, filing, photocopying, and document preparation.
- Handle incoming and outgoing mail, deliveries, and courier services.
- Assist with student admissions inquiries and provide basic information about courses and programs.
- Coordinate with internal departments to facilitate smooth communication and workflow.
- Maintain accurate visitor logs and ensure security protocols are followed.
- Support the organization of institute events and activities when needed.

Qualifications & Skills:

- Proven experience in a front desk, administrative, or customer service role.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a customer-focused attitude.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office equipment.
- Good organizational and multitasking abilities.
- Professional appearance and demeanor.

**Preferred**:

- Experience working in an educational environment is an asset.
- Familiarity with student management systems or CRM software.

**Why Join Us?**
- Be part of a supportive and inclusive educational community.
- Opportunities to engage with diverse students and staff.
- Positive work environment with room for professional development.

Pay: ₹9,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift
- Weekend availability

**Experience**:

- 4year: 1 year (preferred)

Work Location: In person

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