Service Advisor

2 weeks ago

Raipur, India Bahubali Motors Pvt.Ltd. (National Garage) Full time

**Service Advisor for Automobile dealership**

Location**:Mowa, Raipur (C.G.)**

Education qualifications**:Diploma/Degree in the Mechanical.**

Experience**:Minimum 1 Year.**

Joining**:Immediate joining**

Salary**: 10k to 15k**

**Required skills**:
Ø Presentable.

Ø Excellent communication and interpersonal skills.

Ø Four wheeler driving.

Ø Proficient in Microsoft Office (Excel/DMS)

**Full Job Description**
- Greet customers when they arrive at the service center and direct them to an available mechanic.
- Opening the new job card.
- Consult with mechanics about necessary repairs and possible alternatives to expensive work.
- Answer questions about service outcome (after consulting with mechanic if necessary).
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up.
- Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.
- Explains the work performed and the repair order charges to the customer.
- Handles customer complaints.
- Schedules service appointments.
- Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
- Refers to service history, inspects vehicle, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.

**Job Types**: Full-time, Volunteer

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work (required)
- Minimum 1 Years (required)

License/Certification:

- Driving Licence (required)

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