Reservation & Ticketing Executive

7 days ago

Patna, India Semona Optical Full time

Act as a resource and support for agents with ticketing and fares questions, including branch offices as determined
- Assist with testing new ticketing automation as needed
- Assist agents with shopping for lower airfares, particularly international
- Manually store fares that error out through the automation process, as necessary
- Be aware of all debit memos received and initiate processes to minimize them (receive the wrong commission, have airlines send a debt memo and charge fee)
- Monitor applicable queues and take action depending on reason, refunds, or voids
- Quality control all international tickets issued overnight for correct commissions, lowest fare, and applicable discounts
- Update applicable resource material (commissions)
- Process voids and refunds for on-sites

**Salary**: ₹26,340.00 - ₹33,450.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Patna, Bihar (required)

Ability to Relocate:

- Patna, Bihar: Relocate before starting work (required)

**Speak with the employer**
+91 9873261507

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