Cab Supervisor

**Job Summary**

**Key Responsibilities**
- **Cab Operations Management**:

- Ensure all cabs are operational and meet company standards for cleanliness, hygiene, and maintenance.
- Monitor cab availability and deployment to meet customer demands efficiently.
- Address operational challenges, including cab breakdowns or delays, with mínimal disruption.
- **Driver Performance Monitoring**:

- Track driver attendance, punctuality, and adherence to schedules.
- Conduct performance reviews and provide constructive feedback to drivers.
- Ensure drivers maintain professional behavior, safety protocols, and cleanliness standards.
- **Driver Recruitment and Onboarding**:

- Assist in identifying, interviewing, and hiring skilled and reliable drivers.
- Oversee the onboarding process, including orientation and training programs.
- Ensure new drivers understand and align with PNK CABS’ core values and objectives.
- **Enhance Offline Bookings**:

- Identify and implement strategies to increase offline bookings.
- Build and maintain relationships with local businesses, hotels, and event organizers for partnerships.
- Organize promotional campaigns to boost offline customer engagement.
- **Customer Service Excellence**:

- Address and resolve customer complaints related to cab operations or driver performance.
- Ensure all customer interactions reflect PNK CABS’ commitment to clean and timely transportation.
- **Reporting and Coordination**:

- Prepare regular reports on operations, driver performance, and booking trends.
- Collaborate with management to implement operational improvements.

**Qualifications and Skills**
- **Education**: High school diploma or equivalent; bachelor’s degree preferred.
- **Experience**: Minimum 2 years in transportation, logistics, or related roles. Supervisory experience is a plus.
- **Skills**:

- Strong leadership and organizational abilities.
- Excellent communication and interpersonal skills.
- Proficiency in using Microsoft Office or similar tools for reporting.
- Problem-solving and decision-making capabilities.

**How to Apply**:
Join PNK CABS and drive the future of sustainable transportation

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Night shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person