Implementation Associate
7 days ago
**Job Summary**:
We are seeking a talented and results-driven Implementation Associate to join our team to help our client in USA with client onboarding and implementation projects, delivering high quality customer experience. Client is a leading marketing technology company for agencies, media companies, brands, and enterprises.
**Responsibilities**:
- Assist with the on-boarding of new customers through product configuration to meet
defined requirements
- Testing/Quality assurance
- Create new and update existing product documentation
- Assist in roll-out and training for new customers
- Modifying configurations to meet evolving customer requirements
- Act as first level support for existing customers
**Job Requirements**:
**- ** Well organized and effective at managing time to meet deadlines
- Keen attention to detail and quality output
- A goal-oriented, self-starter
- Curious, with a passion for problem-solving
- Friendly, upbeat, and collaborative attitude
- Effective communicator in English - verbally and in writing (need to interact with US clients)
- Ability to make sense of something complex and explain it in plain English
**Nice to have**:
- Prior experience working at an Advertising Agency
- Knowledge of marketing reporting
- Experience with SaaS platforms
- Knowledge of data structures and/or data flows
**Salary**: ₹500,000.00 - ₹700,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Day range:
- Monday to Friday
Shift:
- Day shift
- Health insurance
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