Customer Relationship Executive

2 weeks ago

Pune, India Shoption Pvt Ltd Full time

**Roles & Responsibilities**
- Be responsible to support day-to-day operations in the godown by ensuring adequate manpower to perform godown duties.
- Coordinate with the sourcing team for material moments.
- Be responsible for material dispatch.
- Connect with dealers via call regarding their materials.
- Plan and coordinate with customer service teams to ensure timely operations (shipments clearance and delivery) execution.
- To fulfil customer requests and immediate resolve if complaints raise.
- To conduct shipment count and assist to verify stock discrepancies.
- To ensure the security and accountability of materials and goods.
- To ensure filing of documents is completed on time and accurately.
- To supervise a team of assistant supervisor and material handlers.
- Ensure functional activities integrate with organisational requirements for quality management, regulatory compliance and customer needs.
- To ensure the cleanliness of the warehouse and proper and safe functioning of warehouse tools, facilities and equipment.
- Performs other job related functions as and when required by superior.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Devachi Uruli, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
- Operations management: 1 year (preferred)

**Language**:

- Marathi (preferred)
- Hindi (preferred)
- English (preferred)

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