Soft Skills Trainer

4 days ago

Noida Uttar Pradesh, India Y G Estates Facilities Management Pvt Ltd Full time

**Job Title**: Soft Skills Trainer for Housekeeping Staff

**Responsibilities**:

- **Training Delivery**: Conduct training sessions focused on soft skills development for housekeeping staff, including but not limited to communication skills, customer service, teamwork, and time management.
- **Customized Training Programs**: Design and develop customized training programs tailored to the specific needs and challenges of our housekeeping team, ensuring alignment with organizational goals and objectives.
- **Housekeeping Knowledge**: Provide training on housekeeping chemicals, machinery, and personal protective equipment (PPE) usage, emphasizing safety protocols and best practices to ensure a clean and hazard-free environment.
- **Standard Operating Procedures (SOPs)**: Educate staff on standard operating procedures (SOPs) related to housekeeping tasks, ensuring adherence to quality standards, efficiency, and consistency in service delivery.
- **Certification Compliance**: Ensure that all training activities and materials comply with industry standards and regulations, particularly those outlined by IHM and other relevant certifying bodies.
- **Performance Evaluation**: Assess the effectiveness of training programs through ongoing evaluation and feedback mechanisms, making adjustments as necessary to improve outcomes and enhance staff performance.
- **Continuous Improvement**: Stay abreast of industry trends, best practices, and emerging technologies in housekeeping and soft skills training, incorporating new methodologies and tools to continuously enhance the effectiveness of training initiatives.

**Qualifications**:

- Bachelor's degree in Hospitality Management, Education, or a related field.
- Certification from the Institute of Hotel Management (IHM) or equivalent institution.
- Proven experience in conducting soft skills training, preferably in the hospitality or housekeeping industry.
- In-depth knowledge of housekeeping chemicals, machinery, PPE, and safety protocols.
- Excellent communication, presentation, and interpersonal skills.
- Strong organizational and time management abilities.
- Ability to work effectively both independently and as part of a team.
- Commitment to continuous learning and professional development.

**Additional Requirements**:

- Flexibility to work non-standard hours, including evenings and weekends, as needed.
- Willingness to travel to various locations to conduct training sessions.

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

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