Traceability Operations Coordinator

1 week ago

Bengaluru, India Primark Full time

**Traceability Coordinator**

**Purpose of role: The role involves the general coordination and support for the Traceability team.**

**Reports to: Product Traceability Lead**
- Develop and maintain relationships with all Primark suppliers, internal Primark teams and external traceability partners to support the Traceability strategy
- Support the traceability team to train, onboard and support suppliers to comply with Primark traceability requirements
- Act as the first point of contact with suppliers for traceability escalations and exception management
- Receive and respond to supplier traceability queries, ensuring timely and accurate responses
- Support suppliers in the use of a traceability tools functionalities
- Follow up with suppliers to ensure the quality and timeliness of the information they provide
- Assistance with the analysis of data collected and the monitoring of project progress
- Produce weekly updates and progress reports
- Create and maintain any SOP’s and documentation
- Organisation and scheduling of supplier meetings, workshops, conferences as required
- The role involves travel coordination, meeting schedules, presentations, preparation as required.

**Knowledge & Personal skills**:

- Excellent communication skills, both verbal and written
- Relationship builder, both internally and externally
- An ability to work under pressure
- Able to work in a team and on own initiative
- Cultural awareness, sensitivity and confidentiality
- Excellent problem solving and planning skills
- Attention to detail and accuracy
- Proficient in Microsoft Office programmes including Excel, Word, Project and PowerPoint.
- Be resilient, flexible and open to change
- Have good listening skills
- Be energetic and enthusiastic
- Have the ability to manage own time, prioritise and be self-motivated
- Be able to digest and manage a large volume of information.
- Maintain strict confidentiality with sensitive information

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