Customer Engagement Executive

1 week ago


Kolkata, India Clirnet Services Full time

**Responsibilities and Duties**:

- Studying the details of each offering and remaining abreast of updates to these offerings.
- Obtaining and updating lists of individuals' contact details.
- Calling active and budding callee to encourage the service items
- Addressing callee's requirement or compliance (if any)
- Noting important details of each conversation.
- Communicating verbal acceptances of services pitched
- Recording all successful and unsuccessful attempts.

***Skillset/Experience Required**:

- Must have a Bachelor’s degree and Computer literate.
- Prior experience as a tele-caller or similar
- Proficient in English, Hindi and Bengali Language.
- Ability to switch your communication style on a whim.
- Excellent interpersonal and written and oral communication skills.
- Superb research, and record-keeping skills.
- Capacity to receive critique without internalizing it.



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