Uk Voice Ms Payroll 137294

6 days ago

Pune, India ADP Full time

This is a client facing advisory role to ensure payroll and overall service for allocated clients go smoothly

1) Serve as a Payroll specialist and answer inbound/outbound calls and handle routine client requests/queries with utmost care.

2) Resolve routine customer concerns with pre-defined solutions

3) Builds strong relationships with a portfolio of clients, conducting regular structured calls to review performance

4) Develop and leverage a broad understanding of ADP products in support of client needs

5) Looks for solutions which will allow our customers to focus on their core business

6) Drive positive defining moments with client

Any graduates with very good communication skills and the ability to deal effectively with different clients. Good problem solving skill and ability to think through in different situations.

Skills required:

- Clear spoken and written English language
- Strong Excel skills
- Strong time management - ability to prioritize and meet deadlines
- Client focused
- Flexible and supportive
- Good communication

#LI-DNI

This is a client facing advisory role to ensure payroll and overall service for allocated clients go smoothly

1) Serve as a Payroll specialist and answer inbound/outbound calls and handle routine client requests/queries with utmost care.

2) Resolve routine customer concerns with pre-defined solutions

3) Builds strong relationships with a portfolio of clients, conducting regular structured calls to review performance

4) Develop and leverage a broad understanding of ADP products in support of client needs

5) Looks for solutions which will allow our customers to focus on their core business

6) Drive positive defining moments with client

Any graduates with very good communication skills and the ability to deal effectively with different clients. Good problem solving skill and ability to think through in different situations.

Skills required:

- Clear spoken and written English language
- Strong Excel skills
- Strong time management - ability to prioritize and meet deadlines
- Client focused
- Flexible and supportive
- Good communication

#LI-DNI

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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