Executive - Credit Control

Introduction:
We are looking for an experienced Credit Controller to work within the Group’s global Credit Control team in Gurugram, the Group’s second largest office.

The focus of the role will be on ensuring timely collections from a portfolio of business clients,

minimising the risk of slow or uncollectible debt through efficient collections.

The position will report into the Credit Manager and involve building close working partnerships with our

clients, our sales teams as well as with other colleagues within the Credit Control team and Billing

teams. There will also be close interaction with the Global Process Owners for Credit Control and Billing

based in London along with Regional Finance Gatekeepers in London, New York and Hong Kong.

Accountabilities:
Credit controlling a portfolio of client accounts
- Working in the framework of the Group Credit Policy, managing accounts receivable client

accounts ensuring payments are made in a timely manner
- Manage your client portfolio ensuring sales invoices are received and all of the necessary data

is included on your client invoices to minimise payment delays
- Provide client statements including schedules for 3 rd party reps and consolidated agency

statements as necessary
- Develop relationships with the internal business partners to support the order to cash function
- Providing sales representatives client status reports regarding overdue accounts receivable

balances and requesting support as required
- Manage and coordinate any queries that are raised by clients with the relevant internal

business partners to ensure timely resolution to release client funds
- Coordinate any barter invoices, credit card payments and cash deductions with the Credit

Control Administrator

Credit Control Administration
- Support the Credit Control Administrator with any on boarding requirements
- Assist in creating Portal accounts as part of the client on boarding process where necessary
- Ensure your portfolio sales invoices are loaded onto 3 rd party portals as required

Account Receivable processing
- Account Receivable cleansing and matching to maintain a clean portfolio
- Support the processing of: withholding tax clearings; Accounts Receivable/Accounts Payable

Contra transactions and; Accounts Receivable refunds

Supporting the Credit Manager and Credit Control Administrator
- Support The Credit Manager in periodical reporting
- Support The Credit Manager and Credit Control Administrator on any adhoc tasks

Experience, skills and professional attributes:
Education and training
- Strong academics
- Affiliated with credit professional body
- Previous work experience
- Experience within a credit control team managing a portfolio of accounts receivable clients
- Exposure with 3 rd party client accounts receivable portals
- Working with cross functional commercial stakeholders
- Understand accounting principles managing finance postings in an ERP system
- Technology
- MS Office, Intermediate to Advanced Excel
- Credit Management system
- ERP (PeopleSoft (preferred))
- Languages
- Excellent English
- Key skills
- Developing relationships with internal and external contacts
- Excellent time management
- Personal attributes
- Hands-on approach
- Pro-active and responsive
- Consultative and transparent
- Interpersonal skills
- Excellent communicator
- Ability to build networks and work with stakeholders and in teams

Performance Measures:

- Minimising open balances at period end through cash collection and portfolio management
- Working towards achieving key performance indicators for both debtors days and aged

balances