Servicenow Architect

2 days ago

Indore Madhya Pradesh, India K-RY Tech Advisory Full time

**Key ResponsibilitiesArchitecture & Design**
- Lead the design and architecture of ServiceNow solutions, ensuring alignment with business objectives.
- Develop scalable and sustainable ServiceNow architectures across multiple modules, including ITSM, ITBM, HRSD, and GRC.
- Ensure seamless integration of ServiceNow solutions with existing enterprise systems.

**Technical Leadership**
- Provide technical guidance and mentorship to development teams, promoting best practices in coding, configuration, and implementation.
- Collaborate with stakeholders to gather requirements, translate business needs into technical solutions, and deliver impactful results.
- Conduct technical workshops and training sessions for teams and stakeholders.

**Implementation & Integration**
- Troubleshoot and resolve complex technical issues during implementation.

**Governance & Optimization**
- Establish governance standards for ServiceNow platform usage, ensuring compliance with best practices.
- Maintain comprehensive architectural documentation to ensure consistency and alignment with principles.
- Perform regular audits and reviews to optimize the ServiceNow platform.

**Stakeholder Engagement**
- Act as a trusted advisor to business and IT stakeholders, providing insights and recommendations.
- Foster strong collaboration between IT and business teams to achieve strategic objectives.

**QualificationsExperience**
- 8+ years of IT experience, including 2-3 years as a ServiceNow Architect or in a similar role.
- Extensive experience in designing and implementing ServiceNow solutions across ITSM, ITBM, HRSD, and GRC modules.

**Technical Skills**
- Expertise in ServiceNow development, including scripting (JavaScript, Glide), configuration, and customization.
- Proficiency with ServiceNow integrations using REST, SOAP, and other APIs.
- Strong understanding of ITIL, Agile, and IT service management frameworks.
- Experience with ServiceNow platform features like Service Portal, Flow Designer, Integration Hub, CMDB, and enterprise architecture.

**Certifications**
- **Must Have**: CSA, ITSM, HRSD, GRC certifications.
- **Preferred**: ITBM, SecOps, SIR, VR certifications.

**Soft Skills**
- Leadership and team management skills with the ability to guide and mentor junior team members.
- Excellent communication and stakeholder management skills.

**Job Types**: Full-time, Permanent

Pay: Up to ₹4,000,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 10 years (preferred)

Work Location: In person

**Speak with the employer**
+91 8770209292

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