Travel Coordinator

JLL supports the Whole You, personally and professionally.
Duties and responsibilities
Arrange complex international and domestic travel itineraries for executives and leadership teams across the APAC region, including flights, accommodations, ground transportation, and visa requirements
Manage travel bookings through corporate travel platforms while ensuring compliance with clients & JLL corporate policies and budget parameters
Serve as the primary liaison between travelers, travel agencies, hotels, and airlines to resolve issues and handle special requests
Proactively monitor itineraries for potential disruptions and implement contingency plans when necessary
Process and reconcile travel expense reports, ensuring accurate documentation and timely reimbursement
Research, negotiate, and secure competitive rates with airlines, car rental companies, and hotels while identifying opportunities for cost optimization
Prepare weekly or monthly reports as required in Excel and publish to management, including travel spending analytics
Generate regular reports on travel spending and assist the Finance team with employee reimbursements for travel-related expenses
Review and verify invoices and credit card transactions related to travel bookings for accounting and audit purposes
Maintain up-to-date knowledge of travel regulations, visa requirements, airline rules, and company travel policies for various APAC countries
Required Qualifications & Experience
Bachelor's degree in Business Administration, Hospitality Management, or related field
5+ years of experience in corporate travel coordination or similar role
Demonstrated experience managing travel arrangements for executives in a multinational environment
Proficiency with travel booking systems and expense management software
Strong understanding of international travel logistics and requirements across APAC countries
Excellent communication skills, with fluency in English and preferably one additional Asian language
Exceptional organizational ability with strong attention to detail
Proven ability to work under pressure and manage multiple competing priorities
Availability to respond to urgent travel needs outside standard business hours when necessary
Person with less experience will be consider as the Travel Coordinator
Preferred Skills
Experience working in a global professional services or real estate organization
Knowledge of JLL travel policies and procedures
Additional language skills relevant to the APAC region
Experience with travel risk management and duty of care protocols
Understanding of corporate travel expense management and optimization
Previous experience supporting C-suite executives or senior leadership
Familiarity with sustainability initiatives related to corporate travel
At JLL, we believe that the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams. By joining us, you'll be part of a company that chooses to take the more inspiring, innovative, and optimistic path on our journey toward success. Come be a part of shaping the future of facilities management for global clients, and help us continue to set JLL apart through our culture of collaboration, locally and across the globe.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.