Call Center Representative

9 hours ago

Noida Sector Noida Uttar Pradesh, India Ananta Mentors Pvt. Ltd. Full time

**Job Title**: Call Center Executive - NGO Campaign

**Location**: A-100, Sector 4, Noida (Near Sector 16 Metro Station)

**Salary**: ₹15,100 per month (inclusive of ESI) + ₹500 Attendance Bonus + Attractive Incentives

**Experience**: Freshers

**Education**: 12th Pass or Graduate

**Responsibilities**
- Answer incoming calls and respond to customer inquiries with professionalism and courtesy.
- Utilize effective phone etiquette and communication skills to provide exceptional service.
- Accurately enter customer data into the system and maintain detailed records.
- Identify opportunities for upselling products or services during customer interactions.
- Assist multilingual customers, particularly Spanish speakers, to enhance their experience.
- Analyze customer feedback to improve service delivery and resolve issues promptly.

Pay: ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)

Work Location: In person

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