Tele Calling Executive

2 weeks ago

Kochi, India Scaling Up Work Full time

**For an Leading IT Company**

**Responsibilities and Duties**:

- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.

**Education and Work Experience**:

- High school diploma or equivalent.
- Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Strong decision-making skills.

**Salary**: ₹10,000 + Lead closure Incentives

Location: Preferably Trivandrum

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Cochin, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

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