Associate Iii

5 - 7 Years
- 1 Opening
- Chennai

**Role description**:
**Role Overview**

**Key Responsibilities**

**Administrative Support**
- Prepare, produce, and maintain accurate reports to meet **supplier oversight** and **risk management** obligations.
- Provide administrative and documentation support for **meetings, audits, and regulatory reviews**, including minute-taking and tracking action items.
- Maintain up-to-date understanding of internal **policies, compliance procedures**, and **third-party risk frameworks**.
- Support wealth management operations by entering and maintaining **Custodian** and **Transfer Agent (TA)** data in **T24** (wealth management platform).
- Assist in **process improvements**, **project coordination**, and adoption of new tools and technologies in alignment with business goals.

**Risk Management**
- Support the maintenance of **Risk Assessments** and **Due Diligence Questionnaires** to ensure regulatory compliance.
- Prepare detailed **risk checklists**, **reports**, and dashboards for management and audit review.
- Maintain and enhance structured **third-party risk registers**, ensuring data integrity, accuracy, and accessibility.
- Identify potential **operational and supplier risks**, escalating to management as appropriate.

**Stakeholder Communication**
- Manage shared mailboxes to ensure timely and professional handling of stakeholder queries.
- Act as a reliable point of contact for internal and external teams, ensuring clear and concise communication.
- Track and report **mailbox turnaround times**, ensuring adherence to service level expectations.

**Management Information & Reporting**
- Track the status of **risk assessments** and **due diligence** items, providing proactive updates to stakeholders.
- Prepare and deliver **risk metrics**, **analytical reports**, and **management information packs (OMC, MI, dashboards)**.
- Log all inbound communications to create comprehensive statistics on query volumes, resolution times, and SLA adherence.
- Support the integration of **offshore task transitions** and contribute to process efficiency initiatives.

**Skills & Competencies**
- Strong background in **Administrative Support**, **Risk Management**, and **Management Information (MIS)** reporting.
- Proven experience in **supplier oversight**, **third-party risk**, or **operational governance** roles.
- Excellent communication and interpersonal skills for cross-functional stakeholder engagement.
- Proficient in **Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)**.
- Hands-on experience with **T24** or similar wealth management/data management platforms.
- Strong organizational skills with the ability to manage multiple priorities under tight deadlines.
- Analytical mindset with attention to detail and process improvement orientation.
- Ability to work independently and escalate risks appropriately.
- Sound understanding of **financial operations** and **regulatory compliance terminology**.

**What You’ll Be Like**
- Proactive, self-motivated, and dependable team player.
- Detail-focused with a strong sense of accountability and quality assurance.
- Adaptable to changing priorities in a dynamic, fast-paced environment.
- Positive communicator who fosters collaboration and transparency.
- Committed to maintaining operational excellence and continuous improvement.

**Preferred Qualifications**
- Bachelor’s degree in Business Administration, Finance, or a related discipline.
- 5+ years of experience in **Supplier Oversight**, **Risk Management**, or **Operational Governance** within financial services.
- Experience working with **UK-based stakeholders** or in **regulated environments**.

**Skills**:
Admin,Risk management,MIS

**About UST**:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.