Process Trainer

2 weeks ago

Kolkata, India MyGlit Full time

To ensure that all employees from the process assigned to are provided with knowledge of the business practices, policies and procedures.

Organize, Plan and Implement monthly cyclic activities including fresher training, monthly tests

To work with Subject Matter Experts to consistently improve new employee training material and procedures.

To monitor employee productivity and quality, and provide training when required.

To regularly plan and hold coaching and feedback sessions with employees.

To design, create and deliver development training programs.

To evaluate and measure training activities, effectiveness and publish reports periodically.

Plan and improve training workshops and projects to monitor and groom poor performers

Including conducting skills gap analysis, preparing learning material and evaluating results after each training session.

To get effectively cross trained on various areas of the industry and become competent, as required by team and department strategy.

To effectively transition functions between locations as required.

To effectively communicate with the internal management team in regards to challenges and conflict.

**Role**:

- Technical/Process Trainer**Industry**:

- BPO / ITES**Functional Area**:

- ITES / BPO / Operations / Customer Service / Telecalling**Employment Type**:

- Full Time**Key Skills**:

- Analytical Communication Skills

  • Process Trainer

    2 weeks ago

    Kolkata, West Bengal, India Hiresquad Full time ₹ 3,00,000 - ₹ 6,50,000 per year

    Job descriptionOnly For Kolkata | Process Trainer | International BPOProcess Trainer || International BPOExperience:Experience 1+ Yrs as a Process Trainer in to International Process (Mandate)1 Yr of Process Trainer With International BPO On Papers (Mandate)Well Versed with TNA TNI Training MetricsExcellent Comms requiredOnly International Process in Process...

  • Process Trainer

    2 days ago

    Kolkata, India MyGlit Full time

    Hiring for a renowned client for the role of Process Trainer for location of KolkataRoles & responsibilities: - To ensure that all employees from the process assigned to are provided with knowledge of the business practices, policies and procedures. - To work with Subject Matter Experts to consistently improve new employee training material and procedures. -...

  • Process Trainer

    2 weeks ago

    Kolkata, India nexus consulting solutions Full time

    We are looking for a Process Trainer to join our team and help our agents become proficient in the domestic process. The Process Trainer will be responsible for designing and delivering training programs to ensure that all agents are able to perform their jobs efficiently and effectively. Responsibilities: Design, develop, and deliver process training...

  • Process Trainer

    2 days ago

    Kolkata, India Abile Manpover solution pvt ltd Full time

    Hiring for process trainer post in bpo newd good communication skills plus trainer exp in bpo package upto 4Lpa **Job Types**: Full-time, Regular / Permanent **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Flexible schedule - Health insurance - Leave encashment - Life insurance - Provident Fund Schedule: - Rotational shift - Weekend...

  • Process Trainer

    1 week ago

    Bengaluru, Kolkata, India Hiresquad Full time ₹ 3,00,000 - ₹ 6,50,000 per year

    Only For Bangalore / Kolkata | Process Trainer | International BPOProcess Trainer || International BPOExperience:Experience 1+ Yrs as a Process Trainer in to International Voice (Mandate)1 Yr of Process Trainer With International BPO On Papers (Mandate)Only International Process in Process Trainer Exp Will Work ( Apply Accordingly)Communication:Excellent...

  • Process Trainer

    2 weeks ago

    Kolkata, India farawayventures Full time

    Designation: Process Trainer Experience:5-7 Years Male & Female - Preference Female **Salary**:5-8 LPA Qualification - Any Graduate Roles and Responsibilities: - - Handling End to End Process Training for New Hire Team as per the client need and requirement. - Well versed in training the objection handling calls. - Handling the refresher training for...

  • Process Trainer

    2 weeks ago

    Kolkata, West Bengal, India Turiyam Consultancy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    A Process Trainer is responsible for designing, developing, & delivering training programs that enhance employee skills and knowledge related to specific processes and procedures within the organization. Does TNA and TNI for performance management.

  • Process Trainerr/Trainer/BPO Trainer

    2 weeks ago

    Kolkata, West Bengal, India Selectica International Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Trainer/Process Trainer /Soft skills Trainer BPO Exp in International voice Support processTNA TNI TTT Refresher NHT PKTIMMEDIATE JOINERCall/Whtapp cv to Amit Neha

  • Sales Process Trainer

    2 weeks ago

    Kolkata, India Alfa Consultancy Services Full time

    Hello everyone I am hiring for below mentioned role **Sales Process Trainer** - Exp - 2+ Years - Skills - Telesales training, process trainer, product trainer, soft skill training - Salary Upto - 45k in hand - 6 days working (Sunday fixed off) - Shift - 10-7 PM Interview Mode - Video Interview **Salary**: ₹40,000.00 - ₹45,000.00 per...

  • Process Trainer

    5 days ago

    Kolkata, West Bengal, India Turiyam Consultancy Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Design and deliver training programs for international processes Focusing on TNI, TTT , TNA , OJT Develop curriculum materials and assessments to measure trainee performance Call or Whatsapp @ / / / Required Candidate profileMin 1 year experience on papers as Process Trainer in International Process. Excellent communication skills in English. Call or...