Tele Caller Executive

4 days ago

Dwarka Mor Metro Station Delhi Delhi, India Suganta Reality Services llp Full time

A Telecaller Executive for making outbound calls to potential customers or receiving inbound calls from existing clients. Here's a detailed description of their role:
Key Responsibilities
- **Cold Calling**: Contacting potential customers to introduce products or services.
- **Lead Generation**: Identifying and qualifying new sales opportunities.
- **Customer Service**: Handling inquiries, complaints, and providing information to clients.
- **Sales**: Promoting and selling products or services over the phone.
- **Data Management**: Updating customer information in the company's database.

**Required Skills**:

- Excellent communication skills
- Persuasive abilities
- Active listening
- Patience and persistence
- Basic computer proficiency
- Time management

Work Environment

Telecaller Executives typically work in call centers or office settings, often using headsets and computers. They may work in shifts, including evenings and weekends, depending on the company's operating hours.

Performance Metrics

Their performance is usually measured by:

- Number of calls made/received
- Conversion rates
- Customer satisfaction scores
- Sales targets achieved

Pay: ₹9,000.00 - ₹30,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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