Field Service Technician

2 weeks ago


Lucknow Uttar Pradesh, India Medprime Technologies Pvt Ltd Full time

**Job description**

**Position Overview**

**Key Responsibilities**:

- Install and configure Medprime medical devices at hospitals, laboratories, and clinics.
- Provide on-site and remote technical support and troubleshooting to customers.
- Perform routine maintenance, repair, and calibration of equipment.
- Conduct product demonstrations and training for end users.
- Document service visits, technical issues, and resolutions accurately.
- Maintain strong relationships with customers and gather feedback for product improvement.
- Coordinate with the internal R&D and operations teams for escalations and service updates.
- Travel to various client locations as required for service-related tasks.
- Complete tasks assigned by the reporting manager.

**Required Skills & Qualifications**
- Diploma/ITI in Mechanical Engineering, Fitter, or Turner (mandatory)
- Minimum 1 year or completed apprenticeship in a relevant field
- Strong hands-on skills in equipment Service, installation, troubleshooting, and maintenance
- Provide on-site and remote technical support and troubleshooting to customers.
- Perform routine maintenance, repair, and calibration of equipment.
- Document service visits, technical issues, and resolutions accurately.
- Maintain strong relationships with customers and gather feedback for product improvement.
- Ability to work under pressure and make quick decisions
- Physically fit and capable of handling fieldwork
- Willingness to travel frequently for field visits.

**Benefits**
- Flexible working schedule
- Supportive work environment
- Provident Fund
- 15 Paid Leaves
- 16 Public Holidays + 1 Optional Holiday annually
- 18 Earned Leaves

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- If you have experience then what is your current CTC?

**Education**:

- Diploma (required)

**Experience**:

- Field service: 1 year (preferred)

**Location**:

- Lucknow, Uttar Pradesh (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: Remote


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