Service Advisor

6 hours ago


Shivpur Varanasi Uttar Pradesh, India Shree Hr services Full time

**Greet and consult customers**: Welcome customers, listen to their vehicle concerns, and gather details about the required service.
- **Provide information and advice**: Explain necessary repairs, potential cost savings, and warranty information to customers.
- **Handle complaints**: Address customer questions and concerns professionally and help resolve issues.
- **Communicate during repairs**: Keep customers informed of their vehicle's status and call to authorize any additional work.

Service and administrative roles
- **Prepare service orders**: Create detailed work orders and estimates for repairs.
- **Schedule appointments**: Manage the scheduling and workflow for the service center.
- **Coordinate with technicians**: Translate customer needs to technicians and ensure they have the information and parts needed for repairs.
- **Process payments**: Collect payment from customers after the service is completed.
- **Maintain records**: Keep thorough records of all service activities and follow-ups.
- **Promote services**: Identify opportunities to upsell additional maintenance or services.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

**Education**:

- Bachelor's (preferred)

**Experience**:

- Automobile: 2 years (required)

Work Location: In person



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