Telesales Executive

4 days ago

Nehru Place Delhi Delhi, India Worldwide Immigration Service LLP Full time

Contact potential customers via outbound calls to promote products or services.
- Generate new leads through cold calling, follow-up calls, and other telesales techniques.
- Qualify leads and identify opportunities to upsell or cross-sell services.
- Build rapport with prospects and customers to understand their needs and offer tailored solutions.
- Maintain a database of customer information and track interaction history in the CRM system.
- Follow up with leads and previous customers to ensure satisfaction and generate repeat business.
- Deliver compelling sales presentations over the phone, focusing on the benefits and features of the products or services.
- Answer customer questions, resolve objections, and provide product recommendations based on customer needs.
- Meet or exceed monthly sales quotas and performance goals.
- Record daily, weekly, and monthly sales activity, ensuring targets are consistently achieved.
- Report sales performance to management and discuss strategies for improvement.
- Stay up-to-date on product or service offerings, pricing, and promotions.
- Educate prospects about the products or services, highlighting key selling points and addressing any concerns.
- Provide excellent customer service by addressing inquiries, resolving complaints, and following up to ensure customer satisfaction.
- Handle customer issues or concerns promptly and professionally, escalating issues when necessary.
- Maintain accurate records of all customer interactions and sales activities.
- Process orders, update customer information, and generate reports as needed.
- Follow all company policies and procedures related to sales processes and customer interactions.
- Collaborate with other sales team members to share best practices and strategies for increasing sales.
- Work closely with other departments, such as marketing and customer service, to ensure a seamless experience for customers.

**Note : Training will be providing by senior**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Morning shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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