Travel Sales Administrator for Online Travel

2 days ago

Salt Lake Kolkata West Bengal, India HAHALOLO SOCIAL NETWORK & TRAVEL INC Full time

**Job description**
- Maintain organized sales records and report month-end goal setting to the senior management team
- Arrange for creation and distribution of presentations and supporting documents to help sales team generate business leads
- Support Sales team by completing orders and keeping customers informed of delays and delivery dates
- Attend essential sales training meetings and develop an understanding of all the company's services and products
- Monitor and organize inventory while effectively tracking new services and products for sale
- Establish active communication and engagement with sales representatives to ensure that orders are processed promptly
- Collaborate with senior sales staff in weekly meetings by creating and maintaining weekly sales reports and month-end sales reports.
- Provide data and guides to help the sales team.
- Develop and monitor performance indicators.
- Manage sales tracking tools and report on important information.
- Designs sales strategies and processes.
- Generates reports regarding the status of the department.
- Maintains files systems and database of sales records.
- Managing customer inquiries and directing them to the appropriate sales personnel.

**Requirement**:

- Minimum 3+ years of proven experience in ales administration or a similar administrative role, preferably within the travel or tourism industry.
- **Proven experience in customer service in B2C in the travel
- and tourism industry, and experience in the OTA industry (Online travel industry) is required.**:

- Strong communication and interpersonal skills.
- Ability to work flexible hours & Shifts as needed to provide support across different time zones Specially US, UE, Canada & Some Asian Countries.
- Be flexible to work in 24*7 rotational shift days working environment & Shift can be changes every week.
- Prepare complete and accurate work and update customer file Excellent written and verbal communication skills.
- Technical aptitude and ability to troubleshoot and resolve technical issues.
- Strong problem-solving skills and ability to think creatively to resolve customer issues.
- Working knowledge of Microsoft Windows and Excel, Word and PPT. having good exposer on Spreadsheets using vlookup and pivot tables
- Proficiency in MS Office Suite and CRM systems.
- Demonstrated ability to assist senior management and sales representatives with any additional work as needed
- Have a strong work ethic and are eager to learn and make new sales with customers, including add-on services
- Be strongly skilled in organization, problem-solving, customer service, and multitasking while being committed to excellence
- Must have strong communication skills to create.

**Benefits**
- The dynamic and friendly global start-up working environment.
- Periodically salary review.
- Attend exciting internal activities: monthly birthdays, mini-events, birthday gifts, visiting sick people.
- Team building at least once a year.
- Leave and other benefits according to the company's regulations.

**Salary**: ₹25,000.00 - ₹42,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)

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