Hc & Insurance Operations Associate

7 days ago

Noida, India NTT DATA Full time

We are currently seeking a BPO Health Care and Insurance Operations Associate to join our team in Noida, Uttar Pradesh, India.

In this Role you will be Responsible For
- Review and process insurance claims.
- Validate Member, Provider and other Claims information.
- Determine accurate payment criteria for clearing pending claims based on defined Policy and Procedure.
- Coordination of Claim Benefits based on the Policy & Procedure.
- Maintain productivity goals, quality standards and aging timeframes.
- Scrutinizing Medical Claim Documents and settlements.
- Organizing and completing tasks per assigned priorities.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
- Resolving complex situations following pre-established guidelines

Requirements for this role include:

- University degree or equivalent that required formal studies of the English language and basic Math
- 1 Year of data entry experience that required a focus on quality including attention to detail, accuracy, and accountability for your work product.
- 1 Year of experience that required prioritizing your workload to meet deadlines

**Required schedule availability for this position is Monday-Friday 6PM/4AM IST The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.**

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