Customer Service Assistant-pune

3 days ago

Pune Maharashtra, India 10xgrowthaccelerator Full time

Salary: ₹23,000 to ₹40,000 CTC (depending on process and experience)

Key Responsibilities:
Assist customers via multiple channels and resolve their issues.

Deliver accurate product and service information.

Listen to concerns, offer solutions, and ensure follow-up.

Maintain high customer satisfaction through effective communication.

Work with internal teams to handle and escalate complex issues.

Document interactions for continuous improvement.

Skills & Qualifications:
Fluent in English and Hindi, with no MTI or RTI.

Clear and professional communication skills.

Graduate from any field.

Selection Process:
HR Round

Versant 5-6 Certification

Ops Round/ Client Round

Joining Formalities

Pay: ₹23,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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