Ticketing Executive

2 weeks ago

Salt Lake Kolkata West Bengal, India Drivado Transfers Pvt Ltd Full time

**Job Title: International Ticketing Agent**

**Location: Kolkata**
**Experience: 2-5 years**

**About the Role**:
**Key responsibilities**:

- Manage international flight bookings for clients, including ticket issuance, reissuance, cancellations, and refunds.
- Verify itineraries, fare rules, and taxes to ensure accurate and cost-effective ticketing.
- Ensure compliance with airline policies, visa requirements, and travel regulations.
- Maintain updated records of bookings, transactions, and communications.

**Requirements**:

- Minimum 1-3 years of experience in international ticketing.
- Proficiency in at least one GDS system (Galileo).
- Strong knowledge of international routes, airline fare structures, and travel policies.
- Excellent communication skills (verbal & written).
- Ability to handle high-pressure situations and resolve issues efficiently.
- Attention to detail and a proactive problem-solving attitude.
- Flexibility to work in shifts if required.

**Shift timing**:

- **Morning Shift: 10:30 am - 7 pm**

**6 days working (Monday - Saturday)**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Fixed shift
- Morning shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- If selected, how soon you can join us?

**Experience**:

- ticketing: 1 year (preferred)
- travel industry: 1 year (preferred)
- international ticket booking: 1 year (preferred)

Work Location: In person

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