CRM (Security & Detective Services Industry)
2 weeks ago
**JD for CRM**
1) Collecting and analysing customer data
2) Using CRM systems to manage relationships
3) Developing new ways to meet customers’ needs
4) Handling customer complaints
5) Overseeing the interactions between customers and key team members.
6) Creating and executing retention campaigns, contract renewals
7) Collaborating with sales, marketing and operations teams to improve the customer experience
8) Cross-selling and Upselling
- CTC 6 LPA
- Location: Goregaon, Mumbai
- Requirement: 02
**Job Types**: Full-time, Permanent
Pay: ₹500,000.00 - ₹600,000.00 per year
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- relevant: 2 years (required)
Work Location: In person
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