Tele Caller Executive

5 days ago

Bhubaneshwar, India ROUTARAY EMPIRE SERVICES PRIVATE LIMITED Full time

We are looking for an enthusiastic Telecaller/Telesales representative to contribute in generating sales for our client Azure Laboratories Pvt. Ltd. (Dental Implants Manufacturer, Headquartered at Ernakulam). You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

**Responsibilities**:

- Contact potential or existing customers to inform them about a product or service using scripts
- Client Handling Customer Interaction Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Handle grievances to preserve the company s reputation
- Go the extra mile to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**Requirements**:

- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of Oriya ,English and Hindi
- Excellent communication and interpersonal skills
- Excellent Convincing skills, Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

**Qualifications**:

- Any Graduation / Post Graduation
- Freshers / Experienced in tele-calling jobs

**Job Types**: Full-time, Fresher

**Salary**: ₹9,592.14 - ₹11,863.10 per week

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Overtime pay

COVID-19 considerations:
yes

Ability to commute/relocate:

- Bhubaneshwar, Orissa: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Speak with the employer**
+91 7326023255

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