Captain - F&b Service

17 hours ago

Kochi Kerala, India Hedge Cafe & Club Pvt Ltd Full time

**CAPTAIN - F&B SERVICE**

The Restaurant Captain is responsible for supervising restaurant operations, ensuring high-quality service, and maintaining customer satisfaction. This role involves managing staff, coordinating table service, handling guest inquiries, and assisting in daily restaurant activities to enhance the overall dining experience.

K**ey Responsibilities: Guest Service & Operations**:

- Greet guests warmly and escort them to their tables.
- Ensure excellent customer service and guest satisfaction.
- Take food and beverage orders, ensuring accuracy and efficiency.
- Provide menu recommendations and answer guests' queries about dishes, ingredients, and special offers.
- Coordinate with kitchen staff to ensure timely service.
- Handle guest complaints and resolve issues professionally.
- Monitor the cleanliness and ambiance of the restaurant.

Team Supervision & Coordination:

- Supervise service staff and ensure smooth service flow.
- Assign duties and stations to service staff based on operational needs.
- Conduct briefings before shifts to inform the team about special menu items, promotions, and service standards.
- Train and mentor new staff on restaurant protocols and customer service skills.
- Ensure compliance with health and safety regulations.

Skills & Qualifications:

- Previous experience as a Restaurant Captain, Head Waiter, or similar role.
- Strong leadership and communication skills.
- In-depth knowledge of food and beverage service.
- Ability to handle high-pressure situations calmly and professionally.
- Strong problem-solving skills and attention to detail.
- Proficiency in POS systems and basic computer knowledge.
- Excellent interpersonal skills and a customer-focused attitude.

Education & Experience:

- High school diploma or equivalent (hospitality-related certification is a plus).
- Minimum of 2-3 years of experience in a fine dining or casual dining restaurant.
- Experience in supervising and training staff.

Work Environment & Schedule:

- Flexible work schedule, including weekends and holidays.
- Ability to stand and walk for extended periods.
- Fast-paced restaurant environment requiring multitasking.

Pay: ₹18,000.00 - ₹20,000.00 per month

**Experience**:

- Restaurant Captain: 2 years (preferred)

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Work Location: In person

  • F&b Captain

    4 days ago

    Kochi, Kerala, India SAJ Earth Resort Full time

    * Monitoring & ensuring F & B service operations are running smoothly. - Organizing duty roster of service staff. *Cost control, inventory, Training Maintaining SOP for quality. *Should able to introduce innovative ideas for generating targeted sale Guest interaction, menu planning. - Addressing guest requirements and reaching to them. Pay: ₹18,000.00 -...

  • F&b Captain

    16 hours ago

    Kochi, India SAJ Earth Resort Full time

    * Monitoring & ensuring F & B service operations are running smoothly. - Organizing duty roster of service staff. *Cost control, inventory, Training Maintaining SOP for quality. *Should able to introduce innovative ideas for generating targeted sale Guest interaction, menu planning. - Addressing guest requirements and reaching to them. **Salary**:...

  • Restaurant Captain

    2 days ago

    Kochi, India Miletia Guide Solutions PVT LTD Full time

    Hiring for repted 4 star **Restaurant** **Restaurant Capatin/ F and B Captain** **Location : Kochi** - Daily reporting time before 30 minutes of real duty time (opening time). - Fully responsible for any reservation. - Have to give the briefing 2 minutes before 15 Minutes opening hours (Lunch/Dinner). - Making the sifting & duty roster for Asst. waiter,...

  • F&b Supervisor/ Captain

    4 days ago

    Thrissur, Kerala, India HOTEL MERLIN INTERNATIONAL Full time

    A food and beverage (F&B) supervisor's job description includes: - **Customer service**: Providing exceptional service to customers, addressing their queries, and resolving issues - **Staff management**: Training, leading, and managing staff, including scheduling and workflow coordination - **Operations management**: Managing daily restaurant operations,...

  • F&b Service Apprentice

    3 days ago

    Kochi, Kerala, India Forte Kochi Full time

    To take orders and place the orders at the kitchen once the captain is through with his job - To serve guests efficiently and achieve guest straight from the heart. - To establish a warm relationship with the guest to be able to serve them better and to understand their preferences and requirements - To serve food to the guest which is visually appealing and...

  • F&b Service Associate

    4 days ago

    Kochi, Kerala, India Forte Kochi Full time

    To take orders and place the orders at the kitchen once the captain is through with his job - To serve guests efficiently and achieve guest straight from the heart. - To establish a warm relationship with the guest to be able to serve them better and to understand their preferences and requirements - To serve food to the guest which is visually appealing and...

  • Captain for Lounge Bar

    2 days ago

    West Fort, Thrissur, Kerala, India HOTEL NIYA REGENCY Full time

    A reputed Lounge bar in a 4 star hotel in Thrissur seeking Experienced Captain Full-Time | Attractive Salary + Incentives Are you a dynamic, service-driven professional ready to take charge of floor operations and elevate guest experiences? Lounge Bar Captain position now open! **Responsibilities**: - Supervise and coordinate lounge bar operations -...

  • Faculty F

    17 hours ago

    Thiruvananthapuram, Kerala, India Munnar Catering College Full time

    F&B SERVICE FACULTY ARE REQUIRED TO CONDUCT THEORY AND PRACTICAL CLASSES, CONDUCT DEMONSTRATIONS, PREPARE LESSON PLANS, PREPARE QUESTION PAPERS AND EVALUATE STUDENTS SHOULD BE WELL VERSED IN THE SUBJECT, BOTH FOOD & BEVERAGE ( INCLUDING ALCOHOLIC AND NON ALCOHOLIC BEVERAGES ) SHOULD BE ABLE TO ENGAGE CLASSES IN THE ABSENCE OF YOUR COLLEAGUES. SHOULD BE A...

  • F&b Associate

    4 days ago

    Kochi, Kerala, India The Postcard Hotel Full time

    **Food & Beverage - Assistant** Passionate about growing in Food & Beverage? As a Food & Beverage Assistant, you will Assist your team to complete daily tasks with utmost sincerity and Guest focused sight to create unforgettable Food & Beverage experiences for our guests. **What Is In It For You** - Opportunity to learn and grow in a fast paced growing...

  • Guest Service Associate(F&b)

    4 days ago

    Idukki, Kerala, India Ms Growen Full time

    Greeting Customer - Explaining Menu - Taking Order - Taking Customer Feedback Location: Thodupuzha Diploma in Hotel Management / Diploma in Hospitality Management **Salary**: Up to ₹16,000.00 per month Schedule: - Rotational shift **Experience**: - F&B Service: 1 year (required) **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**:...