Chat Process

2 weeks ago


Mohali district Punjab, India Kinfo IT Solutions Full time

Roles and Responsibilities
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service
information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops
Team
- Actively participate in team meetings

Pay: ₹12,000.00 - ₹14,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Evening shift
- Night shift
- UK shift

Supplemental pay types:

- Overtime pay

Work Location: In person


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