Telesales Executive

2 days ago

Surat Gujarat, India Letmegrab E platform pvt ltd Full time

Looking for applicants comfortable with rotational shifts.

**Responsibilities**
- Answering calls and resolving queries about Product or Company
- Noticing significant subtleties of every discussion
- Conveying verbal acknowledgements of offers to our Sales group for closing.
- Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialling systems, and different telecommunication technologies.
- Maintains operations by following policies and methodology and functional changes
- Keeps up quality service by adhering to organization guidelines
- Reaching potential or existing sellers/clients to advise them about an item or administration utilizing pre-defined scripts
- Responding to inquiries concerning things or the organization
- Posting questions to comprehend client necessities and close sales
- Considering the details of each offering and staying side by the side of updates to these contributions.
- Acquiring and updating an individual’s contact details
- Calling active or old sellers whenever needed

**Requirements**:

- Proven experience as a telesales representative or other customer service role will be an add on
- High School diploma; B.Sc/BA will be an added advantage
- Knowledge of the Native Languages (Hindi, Gujarati) English language will be an add on
- Knowledge of computer programs like (CRM software) and other telephone systems
- Proven track record of successfully meeting sales quota over the phone (if experienced)
- Ability to switch communication styles

**Skills**
- Proficient in Communication and Interpersonal Skills
- Research and record-keeping skills
- Verbal Communication
- Outstanding negotiation skills to resolve issues and address complaints
- Data entry skills
- Closing skills
- Telephone skills

**Experience**Fresher and Experienced both can apply

Pay: From ₹10,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift
- Fixed shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

Expected Start Date: 01/05/2025

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