Servicenow Admin

5 days ago

Hyderabad, India AQL Technologies Full time

**Skills**
- Must have sound working knowledge of ServiceNow’s core architecture.
- Good hands-on with Mid Server configuration and troubleshooting
- Good understanding of ITSM, and ITOM
- Must have a strong understanding of ITSM processes like Incident Management, Change Management, and Problem Management.
- Experience in CMDB & Discovery, & Certificate Management will be given a preference.
- Exposure in configuring the Okta, authentication management, and AD is good to have.

**Responsibilities**
- Responsible for standard configuration, security, & user administration.
- Responsible for the overall administration, support & maintenance of the ServiceNow instances.
- Performance optimization of the instance and performing scheduled checks to ensure the optimum health of the instance.
- Perform Licensing Audit & consolidation
- Will be responsible for all operational support issues, administration & maintenance of the ServiceNow platform used by multiple departments.
- Manage ServiceNow code deployment to different environments.

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