Executive - Tele Counsellor

2 days ago

Visakhapatnam, India TECH MAHINDRA FOUNDATION Full time

**Organization Profile**:
Tech Mahindra Foundation (TMF) is the corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group Company. Since 2006, the Foundation has been working tirelessly in the areas of education, employability, and disability with a keen focus on corporate volunteering.

The Foundation works with the mandate that 50% of its beneficiaries are women and 10% are Persons with Disabilities. Over the year, it has impacted 3,32,732* direct beneficiaries across all programs. In addition, over 2.5* million lives impacted through our 582 COVID Relief Projects* across 17 states in India.

**Experience**:2-3 years full-time relevant experience in answering calls, cold calling, compiling data & Front desk operations, and counseling of students. Work Experience in a reputed educational/training institute dealing with Logistics and Supply Chain sector related courses will be added advantage.

**Qualification**: Any Graduate with relevant experience

**Roles and Responsibilities**:

- Handling front office activities like students counselling and telephone enquiries.
- Coordinating day-to-day operations of the Academy
- Achieving target number of admissions
- Be the front facing individual at the Academy and address queries and refer to the right individual at the Academy
- Mentor, guide and counsel students and parents about our courses and programs
- Manage the day-to-day MIS Update at the Academy
- Participate in Events, Job Fairs as per requirement
- Any other task entrusted by the Reporting Manager from time to time as required.

**Desired Skill Set**:

- Possess good communication skills.
- Work experience in a reputed educational/training institute dealing with Logistics & Supply Chain Sector related courses will be added advantage
- Well organized working style with excellent time management skills.
- Fair working knowledge with MS-Office and Internet.
- Well-versed with Telugu, English and Hindi language is preferred.

**Job Types**: Full-time, Regular / Permanent

Schedule:

- Morning shift

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