Ar Caller(Rcm Agent)

2 weeks ago

Coimbatore, India VChart Services Full time

**JOB DESCRIPTION**:

- Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
- Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
- Record after-call actions and perform post call analysis for the claim follow-up
- Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
- Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc. prior to making the call
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments

**JOB REQUIREMENTS**:To be considered for this position, applicants need to meet the following qualification criteria:

- 1-2 Years of experience in accounts receivable follow-up / denial management for US healthcare customers (preferred)
- **Fluent verbal communication abilities are a must**:

- Knowledge on Denials management and A/R fundamentals will be preferred
- **Willingness to work continuously in night shifts**:

- **Work from Office**:

- Basic working knowledge of computers
- Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. We will provide training on the client's medical billing software as part of the training
- Knowledge about BrightTree and DME process would be an added advantage
- **Willingness to relocate (Location: Coimbatore)**:

- Immediate joiners will be preferred
- We are hiring fresh graduates as well as experienced resources.

**Salary**: Up to ₹16,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

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