Onboarding Executive
28 minutes ago
**Responsibilities**:
- Merchant Obsession ; Merchant First Approach
- Track all the add on payment received cases marked by the sales POC and initiate welcome call on each of them
- Align Requirement Gathering Call with merchant
- Document all the requirements and coordinate with internal cross functional teams for completion TAT
- Setting up Realistic Merchant Expectation and ensure timely Go Live
- Keep a track of all the requirements and deliverables for all the merchants
- Cross Functional Coordination
**Requirements**:
- 3-4 years of experience in SAAS implementation/Onboarding roles
- Strong Verbal and written communication
- Ability to communicate with merchants and understand their requirements
- Highly collaborative with cross functional teams and stakeholders
- Familiarity with Google Forms and Sheets
- Experience with CRM Platforms (Leadsquared preferred)
- Excellent communication skills
- High Work Ethics
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 - ₹400,000.00 per year
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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