Onboarding Executive

28 minutes ago


Gurugram Haryana, India ANS Commerce Full time

**Responsibilities**:

- Merchant Obsession ; Merchant First Approach
- Track all the add on payment received cases marked by the sales POC and initiate welcome call on each of them
- Align Requirement Gathering Call with merchant
- Document all the requirements and coordinate with internal cross functional teams for completion TAT
- Setting up Realistic Merchant Expectation and ensure timely Go Live
- Keep a track of all the requirements and deliverables for all the merchants
- Cross Functional Coordination

**Requirements**:

- 3-4 years of experience in SAAS implementation/Onboarding roles
- Strong Verbal and written communication
- Ability to communicate with merchants and understand their requirements
- Highly collaborative with cross functional teams and stakeholders
- Familiarity with Google Forms and Sheets
- Experience with CRM Platforms (Leadsquared preferred)
- Excellent communication skills
- High Work Ethics

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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