Dispatch Executive/intern

4 days ago

Navi Mumbai Maharashtra, India Invences Global Solutions Full time

The Dispatch Executive is responsible for coordinating the timely and accurate dispatch of shipments, managing communication with vendors and clients, tracking deliveries, and ensuring compliance with all logistics and operational requirements specific to the US market. This role requires excellent communication, organizational skills, and attention to detail to ensure efficient service delivery.

**Key Responsibilities**:

- **Shipment Coordination**:

- Schedule and coordinate shipments, ensuring on-time pick-ups and deliveries.
- Communicate with carriers, drivers, and internal/external stakeholders to manage dispatch operations effectively.
- **Tracking & Monitoring**:

- Monitor shipments and update relevant stakeholders on their status.
- Proactively resolve delays, disruptions, and other logistics issues.
- **Documentation & Compliance**:

- Prepare and maintain accurate dispatch documentation, including bills of lading, shipping manifests, and other required paperwork.
- Ensure compliance with US logistics regulations, safety standards, and company protocols.
- **Client Communication**:

- Provide timely updates to clients on dispatch schedules and delivery progress.
- Handle any client queries, issues, or feedback related to dispatch and logistics services.
- **Inventory & Stock Control**:

- Manage inventory levels and stock checks related to dispatch requirements.
- Ensure timely and accurate records for stock movements and allocations.
- **Collaboration with Teams**:

- Coordinate with warehouse, sales, customer service, and other departments to ensure smooth dispatch operations.
- Work closely with US-based and global teams to meet service requirements.
- **Reporting & Analysis**:

- Generate regular reports on dispatch performance, delivery metrics, and service level agreements (SLAs).
- Analyze data to identify trends and areas for operational improvements.
- **Problem Solving**:

- Proactively identify and resolve issues that may impact dispatch schedules or service quality.
- Provide quick and efficient responses to unexpected logistics challenges.

**Key Skills & Qualifications**:

- **Education**: Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field preferred.
- **Experience**: Minimum 6 months experience in a logistics or dispatch role, ideally in a US-focused environment.
- **Communication Skills**: Excellent verbal and written communication skills, with the ability to interact professionally with clients and colleagues.
- **Technical Proficiency**: Familiarity with dispatch software, logistics management systems, and tools (e.g., TMS).
- **Problem-Solving Ability**: Strong analytical and problem-solving skills to manage logistics challenges.
- **Organizational Skills**: High attention to detail with excellent time-management and organizational abilities.
- **Compliance Knowledge**: Understanding of US transportation and logistics regulations.

Pay: ₹9,298.93 - ₹25,000.00 per month

Schedule:

- Night shift
- US shift

Work Location: In person

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