Telesales Executive

5 days ago

Salt Lake City, India ICA Edu Skills Full time

**Key Responsibilities**:

- **Cold Calling**: Contact potential customers from a provided list to introduce products or services.
- **Lead Generation**: Identify prospects and convert leads into qualified sales opportunities.
- **Customer Interaction**: Build rapport with customers, understand their needs, and offer tailored solutions.
- **Product Knowledge**: Explain the benefits, features, and prices of products or services and answer customer queries.
- **Sales Targets**: Meet or exceed daily, weekly, and monthly sales quotas.
- **Follow-up**: Maintain relationships with existing clients by providing post-sale support or informing them of new offers.
- **CRM Management**: Enter and update customer information in the company's Customer Relationship Management (CRM) software.
- **Objection Handling**: Address customer concerns, resolve issues, and handle objections efficiently.
- **Team Collaboration**: Coordinate with the sales team and management to strategize and improve sales processes.

**Required Skills**:

- **Excellent Communication**: Strong verbal communication skills to convey messages clearly and persuasively.
- **Sales Skills**: Ability to sell products and services over the phone by understanding customer needs.
- **Persistence and Patience**: Willingness to make multiple calls and handle rejection professionally.
- **Customer Service**: Ability to provide excellent customer service and maintain positive relationships.
- **Negotiation Skills**: Skilled at negotiating and closing sales deals.
- **Time Management**: Ability to manage time efficiently, handling multiple calls and tasks daily.
- **Attention to Detail**: Accurate data entry and tracking of customer interactions.

**Qualifications**:

- High school diploma or equivalent; Bachelor's degree in business, marketing, or a related field is a plus.
- Prior experience in tele sales, sales, customer service, or a related field.
- Familiarity with CRM software and sales tracking tools.

**Job Location
- ICA Edu skills (Head Office) 14th Floor, Unit No. ECSL1401, Eco Centre Business Park EM Block, Sector V, Kolkata, West Bengal, India(Ambuja Neotia Eco center ,Beside Techno India College 14th Floor**


Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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