Telesales Executive

1 day ago

Salt Lake Kolkata West Bengal, India Genix Resources Private Limited Full time

**Generating Leads**:Telesales Executives actively seek out potential customers through various methods, including cold calling and other sales techniques, to identify individuals who may be interested in the company's offerings.
- **Building Relationships**:They develop and maintain strong relationships with customers, ensuring customer satisfaction and encouraging repeat business.
- **Meeting Sales Targets**:Telesales Executives are responsible for achieving individual and team sales targets, contributing to the overall revenue goals of the organization.
- **Providing Excellent Customer Service**:They handle customer inquiries, address concerns, and resolve complaints, ensuring a positive customer experience.
- **Upselling and Cross-selling**:Telesales Executives identify opportunities to upsell or cross-sell additional products or services to existing customers, maximizing sales potential.
- **Maintaining Accurate Records**:They keep detailed records of customer interactions, sales activities, and other relevant information in the company's database.
- **Following Up on Leads**:Telesales Executives follow up on leads generated from marketing campaigns, nurturing potential customers through the sales process.
- **Understanding Products and Services**:They possess a strong understanding of the company's products and services, enabling them to effectively communicate their value to customers.
- **Collaboration**:Telesales Executives collaborate with other members of the sales team and other departments to achieve overall sales goals and ensure customer satisfaction.
- **Staying Updated**:They keep up-to-date with industry trends and product knowledge to effectively engage with customers and adapt to changing market conditions.

Pay: Up to ₹14,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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