Data Associate I

3 days ago

Delhi, India ADCI - Haryana Full time

to-day work by updating trackers or workflow tools as necessary - Follows SOP/guidelines or manager's instructions and ensures output is quality compliant - Contributes to project improvement and operational excellence ideas, as applicable - Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and defined SLA - Proactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders - Analyzes data and evaluate trends/ patterns and recommend generic pattern to be translated into rules - Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues, tobacco, weapons and other potentially offensive products - Troubleshooting issues related to process and conduct root cause analysis if required - Familiarity with online retail (e-commerce)
- Basic level of Excel knowledge
- Familiarity with online retail (e-commerce industry)

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