E-commerce Executive

3 days ago

Mansarovar Jaipur Rajasthan, India Art & Craft Exclusives Full time

**Key Responsibilities:Product & Inventory Management**:

- Manage end-to-end product listings including descriptions, images, specifications, and categorization.
- Ensure accurate inventory levels across all e-commerce platforms.
- Coordinate with the design and production teams for timely uploads and product availability.

**Sales & Account Management**:

- Handle daily operations of multiple e-commerce accounts (Amazon, Flipkart, Myntra, Nykaa, etc.).
- Monitor product performance and execute price updates, offers, and promotions.
- Identify opportunities to increase revenue through new product launches and platform-specific strategies.

**Customer Engagement**:

- Respond promptly to customer inquiries, manage order-related issues, and process returns/refunds.
- Work on strategies to improve customer satisfaction and retention through timely communication and service excellence.

**Analytics & Reporting**:

- Track and analyze key performance metrics including traffic, conversion rates, and sales.
- Prepare weekly/monthly performance reports with actionable insights to improve business performance.
- Utilize tools such as Google Analytics, Meta Ads Manager, and marketplace dashboards for data-driven decision-making.

**Team & Sales Coordination**:

- Collaborate with internal teams including sales, design, production, and dispatch for smooth workflow.
- Support team in achieving sales targets and improve operational efficiency.
- Maintain daily reporting and assist in planning digital campaigns.

**Requirements**:

- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum 1-3 years of experience in e-commerce management, preferably in **fashion/apparel retail**.
- Proficiency with platforms like **Shopify, Unicommerce, Amazon, Flipkart, Myntra, and Nykaa**.
- Strong knowledge of digital marketing tools and analytics platforms (e.g., Google Analytics, Facebook Ads Manager).
- Excellent organizational skills, attention to detail, and ability to multitask.
- Strong verbal and written communication skills with a customer-centric approach.

**Preferred Skills**:

- Understanding of garment lifecycle and seasonal planning.
- Familiarity with cataloging standards for fashion and apparel.
- Experience with online promotions and fashion campaign coordination.

Pay: Up to ₹30,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- E-Commerce: 2 years (preferred)

Work Location: In person

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