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Customer Service Executive

2 weeks ago


Ghansoli Navi Mumbai Maharashtra, India Yash Consultant Full time

**Role Description**:

- The customer service executive will act as a liaison to provide product and service information to the customers. To handle calls in a consistently polite, professional, and efficient manner. Will also assist customers in helping resolve their queries and complaints promptly.

**Total Work Experience**:0-1 year

**Relevant Work Experience**:Prior experience in domestic BPO is preferable

**Language Requirements**:Linguistic + english as per process requirement

**Duties & Responsibilities**:

- Complaint Management &Solving Customer grievances Ensuring confidentiality in maintaining data security
- proprietary data of customers.
- Meeting and maintain the quality and SLA parameters

**General Remarks**:Should be flexible to work in shifts & weekend, as per business requirements

**Salary**: Up to ₹17,000.00 per month

Schedule:

- Flexible shift
- Weekend availability

Application Question(s):

- Can you speak Telugu/Bengali/Malayalam/Kannada?
- Have you ever worked as a Customer Service Executive?
- What is your current and expected salary?

**Education**:

- Higher Secondary(12th Pass) (preferred)